Name: Cat’s Whiskers
Address: Unit K, Reliance Wharf, 2 - 5 Hertford Road, Haggerston, London, N1 5EW
Telephone: 0207 359 1483

office@cats-whiskers.info

0207 359 1483

Unit K, Reliance Wharf
2 - 5 Hertford Road
London N1 5EW

Quick links

Click for information on local vetinerary/animal care services and council visitor parking permits -

24 hour emergency vets in London
Local veterinary services
Animal charity veterinary care
Pet health information websites
Pet information videos
Pet rehoming centres
Local council visitor parking permits

Trips to the vet (emergency option):
In case of emergencies, we will always endeavour to take your cat to their registered veterinary practice. If it is not possible to arrange an emergency appointment with your cat’s usual practice, we will take them to the closest emergency service. Trips to the vet are priced at £25 per hour and include travel to and from the practice.

24 hour emergency vets in London:

Clerkenwell Animal Hospital

15 Clerkenwell Road
London EC1M 5PA
Website: www.wellanimals.com/
Telephone: 020 7017 8950

Medivet Dalston

84 Dalston Lane
London E8 3AH
Website: www.medivet.co.uk/vet-practices/dalston-24-hour-veterinary-clinic/
Telephone: 020 7254 1362

We are especially pleased to recommend

Local veterinary services:

Zasman Vet - At Zasman Vet our mission is to provide the highest standard of veterinary care and client service whilst providing excellent value. We believe that every patient should be treated as if they were our own and aim to provide a friendly and personal service where you feel comfortable to call or drop in for advice.

Cat's Whiskers is very happy to recommend Zasman Vet to our clients in Angel Islington, Crouch End, Stroud Green, Hampstead and Stoke Newington.

Website: http://www.zasmanvet.co.uk

Animal charity veterinary care:

PDSA www.pdsa.org.uk
RSPCA (Harmsworth Memorial Animal Hospital N7) www.rspca.org.uk/inyourarea/detail/-/iya/London%20North%20(Harmsworth%20Memorial)%20Animal%20Hospital/About%20us/408/
Blue Cross (Victoria animal hospital SW1) http://www.bluecross.org.uk/1714-2161/victoria-animal-hospital.html

Pet health information websites:

FAB - Feline Advisory Bureau – excellent information about cat diseases, behaviour and much more! www.fabcats.org/owners/
Petlog - The UK’s largest lost and found database for microchipped pets. www.petlog.org.uk

Pet information videos:

How to medicate your cat www.fabcats.org/owners/medicating/index.php

Pet rehoming centres:

Battersea Dog and Cat Home www.battersea.org.uk/cats/
Cats Protection League www.cats.org.uk/adopt-a-cat
Wood Green Animal Shelter www.woodgreen.org.uk/rehome/cats
The Mathew Animal Home www.themayhew.org/animal-adoption/cats/
Celia Hammond Animal Trust www.celiahammond.org
Blue Cross www.bluecross.org.uk/1710/rehome-a-pet.html

For more information about local council visitor parking permits

Visitor parking permit application e-forms for:

Islington Council www.islington.gov.uk/services/parking-roads/parking/parking_permits/Pages/visitor-vouchers-detail.aspx
Camden Council www.camden.gov.uk/ccm/navigation/transport-and-streets/parking/parking-permits/visitors--parking-permits/
Hackney Council www.hackney.gov.uk/ek-visitors-vouchers.htm
Haringey Council www.haringey.gov.uk/index/environment_and_transport/parking/parkingpermits/visitor-parking-permits.htm
Tower Hamlets Council www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/parking_permits/visitor_scratchcards.aspx
Waltham Forest Council www.walthamforest.gov.uk/node/353

Terms & Conditions | Privacy Notice

Privacy Policy

Type of Client Data held

The type of Personal Data held by Cat’s Whiskers for clients consists of:
Contact details (Name, Email address, Phone number, Address); Access information e.g. security/alarm codes; Information required for the care of your cats e.g. food, litter, medication, vet contact details

Why is the Client Data held?

Cat’s Whiskers only holds clients’ personal data, as above, for contractual purposes to allow Cat’s Whiskers to supply the services booked by their clients.

Who has access to the Data held?

Laura Stafford (as the owner of Cat’s Whiskers) is the Data Controller and has overall control of all data provided by the client and handled by Cat’s Whiskers. In addition to the Data Controller, the Office Manager and sitters have access to necessary client data in order to run their aspect of the Cat’s Whiskers business.

How Data is handled by Cat’s Whiskers?

Information provided by clients in person or by email/telephone to the office is used to create a Client File which is stored in a cloud-based software. The details collected are as outlined above.

Email addresses are used solely for service-based communications which may include (but are not limited to) reminders, booking cut-off dates, price increases and essential information about Cat’s Whiskers which relate to the contractual arrangement in place.

Where clients have consented and chosen to follow us on social media platforms, a photo of the cat is taken during the visit and shared accordingly.

How data is secured

Client Files are stored in cloud-based software which is password protected. The Owner, Office Manager and sitters have access to this information via Mac/PC and mobile phones which are also password protected.

Third Parties

Prior to Cat’s Whiskers providing any of its clients’ personal data to a third party, Cat’s Whiskers confirms that it has undertaken necessary steps to ensure that the third party is GDPR compliant.

How long is the data held?

Client Files are accessible by the Owner, Office Manager and sitters if they have made a booking in the previous 2 years. For any client who has not booked within this timeframe, their details will be archived for up to 6 years in a password protected cloud-based environment.

Data Access Request

Clients of Cat’s Whiskers can ask to see what data is held about them. They can also ask that their data be removed and/or changes made. Cat’s Whiskers confirms that they will respond to any Data Access Request within the required timeframe.

Analytics

We use analytics to track how visitors use this website and so improve their experience; all user data here is anonymous.

Cat's Whiskers - expert cat sitting in North and East London

Quick links

Privacy Policy